Axelle has managed to secure an internship funded by Pôle emploi… who has not kept all its promises, far from it. Story.

This is one of the strong messages from the government, including on the law professional future to give everyone the means to cope with the changes in his professional life: access to training is essential in finding a job, repeated Emmanuel Macron on 7 November.

Access to a traineeship when unemployment falls yet often the obstacle course. The approaches are long, the assembly financial complex, the interlocutors multiple… And these opposites don’t always stop once the training started.

Axelle can testify to that. In the framework of its contract of professional security, this web writer in the south of the Francedemande to follow induction training to a professional video-editing program. His advisor Pole employment is favourable. It only remains to find the appropriate body. “I’ve been researching quite advanced on the internet, she said, phoned or sent e-mails to obtain information and quotations to a number of training centres in the region and even in Paris.”

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Finally, his choice falls on a private institute specialized in the audiovisual production, several kilometers from his home. “The educational content, the number and level of participants convinced me,” she recalls. We had to be nine participants, all beginners like me. The ideal !”

For his part, job center quickly gives him the green light and supports the cost of training through the AIF, Using individual training. Thousand euros for 70 hours face-to-face, seven hours per day.

“twenty participants crammed into a small room”

upon his arrival at the institute, Axelle déchante: “When I pushed the door of the room of course, I believed me to be mistaken place. There were twenty participants crowded into the room, tight in front of their computer.”

the Second surprise, the level of skills, very unequal, of trainees, of which “some of which were already familiar to video editing using other software. The more young people extending their initial training in the audiovisual sector. Others were looking to consolidate their knowledge of self. In the end, we were only three novices stamped Pôle emploi.”

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Difficult in these circumstances to follow the content and pace of the training. Not fluent in neither the language nor the practice, Axelle is soon lost, that, “every time [she] asked for a precision trainer, heard the grumble of impatience, the participants more seasoned.”

The debutante snaps, both good and bad, where the other two acolytes beginners, disillusioned, lose the foot. “We were forced to stay until the end of the training, she explains, because he had to sign a daily attendance sheet sent to Pôle emploi.”

“Some of us were eating in their car”

the Third coup de theatre, the course takes place in rooms equipped with brand-new, but the lunch break is held standing in front of a vending machine sandwiches poorly stocked, or outside in front of the only foodtruck in the industrial zone.

“We were in December, it was cold and wet, she says. No place was provided for lunch at the warm, to share the room of course. But we spent there already the whole day… Then some of us were eating in their car by turning the heating.”

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At the end of these fifteen days, Axelle is unable to use any one software, “both furious and disappointed by this training which has not kept its promises.” The young woman noted her objections on the notice of satisfaction be distributed on the last day all the participants. It has also informed his advisor Pole employment, which was merely “to shake the head with an air of vexed.”

Read our complete file

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the Icing on the cake the training body has sent the booklet summary of course and training course certificate… a month and a half later. Without a word of apology.