Madrid, April 13, 2023.
Virtual Cable customers will be able to count, from now on, with the most advanced CCaaS solution on the market in their desktops and virtual applications, for greater quality and stability in their communications with users.
The European communications operator Ringover has signed a global technological alliance with the company specialized in the digital transformation of the Virtual Cable workplace. In this way, Ringover’s cloud communication solution becomes one of those recommended by Virtual Cable for its clients to integrate into their VDI platforms with UDS Enterprise. After numerous tests, the CCaaS (Contact Center as a Service) solution from Ringover has turned out to be optimal for the desktop environments and virtual applications developed by Virtual Cable, since it provides great stability and quality in communications. This will allow the companies and public institutions that make up the Virtual Cable client portfolio, among which are the Complutense University of Madrid, Fagor, the Region of Murcia or the General Directorate of Civil Protection and Emergencies, to improve their communication experience. with customers and users. VDI solutions have become an essential element in the new work scenarios, in which hybrid systems predominate, since they allow all types of professionals to carry out their work remotely and facilitate the digital transformation of all types of organizations. In this context, cloud communication tools, such as the one offered by Ringover, are the perfect complement to desktop solutions or virtual applications, such as Virtual Cable’s UDS Enterprise. These provide better quality and greater stability than other existing solutions on the market, providing a direct communication channel with customers that offers all the guarantees of connectivity.”After testing various options, Ringover’s solution has proven to be, without a doubt, , one of those that best adapts to our VDI UDS Enterprise software. We are very satisfied with the start of what, we are sure, will be a collaboration that will help us to further improve the experience of our clients”, affirms Félix Casado, CEO from VirtualCable. “We are very proud that a company of the stature of Virtual Cable, which serves a multitude of organizations around the world, has chosen us as the recommended CCaaS solution for its clients, to whom we hope to be able to provide a fluid communication tool and simple. On the other hand, we are sure that this partnership will help us grow in Spain and other markets”, says Johanna Arias, Country Manager for Spain
Contact Contact name: Marta Barba Contact description: Marta Barba Contact telephone number: 915619415
