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– DigiCert’s latest study reveals a growing gap between organizations that benefit from digital trust and those that lose out

Companies are doing ‘well, but not great’ when it comes to implementing digital trust, according to annual State of Digital Trust survey

LEHI, Utah, Feb. 21, 2024/PRNewswire/ — DigiCert, Inc., the world’s leading provider of digital trust, today released its 2024 State of Digital Trust Survey, analyzing how they manage digital trust in their organizations. companies around the world. While digital trust remains critical for all businesses, the latest report highlights the growing gap between “leaders,” those doing well, and “laggards,” those struggling. to do it.

The difference between leaders and laggards revealed some clues and possible best practices when it comes to digital trust. 33% of digital “trust leaders” enjoyed higher revenue, better digital innovation, and higher employee productivity. They could respond more effectively to outages and incidents, were generally better prepared for post-quantum cryptography, and took better advantage of the Internet of Things. For their part, 33% of lagging companies obtain worse results in all these categories and find it more difficult to take advantage of the advantages of digital innovation. Additionally, leaders were more likely to manage their certificates centrally, employ email authentication and encryption (S/MIME) technology, and generally employ more mature digital trust management practices.

The 2024 survey included a series of questions to determine how well (or poorly) each respondent was doing on a wide range of digital trust metrics. Once the scores were added, the respondents were divided into three groups: leaders, laggards and intermediates. When comparing the results between the leaders, the laggards, and those in the middle, notable differences emerged:

Leaders have far fewer issues with core business systems (no system outages, few data breaches, and no legal or compliance issues) and experienced no IoT compliance issues, while half (50%) of laggards Yes they did it. Leaders also have far fewer problems due to setbacks related to trust in the software; For example, none of the leaders experienced compliance issues or software supply chain compromises, compared to 23% and 77% of laggards, respectively.

“As the threat landscape continues to widen, so does the gap between organizations that are at the forefront of digital trust and those that are falling behind,” said Jason Sabin, chief technology officer at DigiCert. “Those who fall into the group of ‘leaders’ and ‘laggards’ know very well who they are. The danger, however, is the organizations that sit in the middle and do not take action due to a false sense of security” .

“For organizations to be champions of digital trust, they must understand and actively implement the structure, processes and activities that make it possible,” explained Jennifer Glenn, research director of IDC’s Security and Trust Group. “This includes staying up to date with changes in industry standards, maintaining compliance with regulatory requirements in each geography, managing the lifecycle of digital trust technologies, and extending trust to digital ecosystems. Companies that Focus their efforts on digital trust – and make it a strategic business imperative – reap notable benefits, including reliable uptime, reduced risk of data compromise, and improved user trust. “.

Research Methodology Dallas-based Eleven Research conducted the survey of 300 IT, information security and DevOps managers and senior managers at companies with 1,000 or more employees in North America, Europe and APAC. See the full report at https://www.digicert.com/campaigns/digital-trust-survey

About DigiCert, Inc. DigiCert is a leading global provider of digital trust, enabling individuals and businesses to participate online with confidence that their footprint in the digital world is secure. DigiCert® ONE, the platform for digital trust, provides organizations with centralized visibility and control over a wide range of public and private trust needs, securing websites, enterprise access and communication, software, identity, content and devices. DigiCert combines its award-winning software with industry leadership in standards, support and operations, and is the digital trusted provider of choice for leading companies around the world. For more information, visit www.digicert.com or follow @digicert.

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