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– 365 Retail Markets launches PicoCoffee™, streamlining the coffee vending and micromarket consumer experience in Europe and the United Kingdom
– First-of-its-kind product to simplify the consumer journey and operator technology investment
TROY, Michigan and LONDON, May 15, 2024 /PRNewswire/ — 365 Retail Markets, a global leader in unattended retail technology, today announced the availability of PicoCoffee™, a compact cashless payment device for automated coffee machines. tabletop that allows consumers to sell beverages and purchase micromarket items in the same transaction.
Prior to this innovation, consumers were required to purchase barcoded products separately from coffee, which added friction to the shopping experience and reduced the chances of consumers purchasing both. Thanks to PicoCoffee™, European and UK micromarket operators can now simplify consumer experience and back-office management with a single device. Operators focused on office coffee service (OCS) now have a way to strategically and economically expand their services by selling complementary products alongside coffee, such as pastries, fruit and snacks.
“Prior to the introduction of PicoCoffee, consumers had to pay for snacks at a dedicated micromarket kiosk and then move to another payment device to sell and pay for the coffee,” said 365 Retail Markets Vice President of Product Strategy Ryan McWhirter. “We’ve now been able to take our industry-leading self-checkout experience and integrate coffee purchasing as seamlessly as possible.”
Removing friction from the checkout experience increases the likelihood that consumers will take advantage of their purchasing potential. Additionally, snacks placed within arm’s reach of the coffee machine can lead to impulse purchases that dramatically increase income. Using a self-service checkout solution reduces technology acquisition and management costs for operators and provides an analytical view of both the coffee and the market with consolidated reports.
Easy integration via a single MDB cable makes PicoCoffee™ plug and play for operators, making it as easy to deploy as single-function legacy products currently in use. Coffee equipment no longer needs to be modified to mount a payment device, eliminating a challenge for operators with financed equipment. As a compact stand-alone kiosk, PicoCoffee™ sits alongside the tabletop automatic coffee machine and physically elevates the point of sale above less visible countertop alternatives. This positioning further elevates the consumer experience, making it easier to locate and use the payment device.
“I think operators will look back on this moment and wonder why PicoCoffee didn’t come out sooner,” McWhirter explained. “We are expanding the vision of what an OCS and a micromarket can be, and I am excited to see how the sector continues to reinvent itself thanks to this innovation that only 365 Retail Markets can offer.”
PicoCoffee can also help operators convert loyal coffee drinkers into loyal consumers. As part of 365 Connected CampusSM, consumers can use their 365Pay mobile app to make it easy to pay for their purchases, earn rewards and redeem promotions the more they shop.
On average, 75 percent of unattended solutions sales in the United Kingdom (UK) include automatic tabletop coffee machines, with a growing preference for the machines over traditional hot beverage sales in both the UK and the EU.[1] Both trends confirm that now is the ideal time for operators to take advantage of PicoCoffee™.
PicoCoffee is available for immediate purchase in the UK, Netherlands, Switzerland, Germany and Austria, with other countries coming soon.
To find out more about PicoCoffee or to make a purchase, visit 365retailmarkets.co.uk or contact a sales representative at 365international@365smartshop.com.
About 365 Retail Markets
365 Retail Markets is the global leader in unattended retail technology. Founded in 2008, 365 offers a full suite of best-in-class self-service technologies for foodservice operators, including end-to-end integrated SaaS software, payment processing, and point-of-sale hardware. Today, the company’s technology solutions autonomously power food retail spaces in corporate offices, manufacturing and distribution facilities, university and college campuses, etc., to offer attractive dining options for consumers. consumers. 365’s technology solutions include a growing set of frictionless smart stores, micro markets, vending machines, catering and restaurant outlet options to meet the growing needs of its customers. 365 continually pioneers industry innovation with superior technology, strategic partnerships and maximum flexibility in customization and branding. 365 Retail Markets has a strong presence around the world, with offices in North America, the United Kingdom and Europe.
For more information about 365 Retail Markets, visit www.365retailmarkets.com and connect on LinkedIn, Instagram, Facebook and YouTube.
[1] Report and contributions EVA 2021 Commercial Director Azkoyen UK
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