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——Boost MSP operation and maintenance efficiency by 100 times
BARCELONA, Spain, Feb. 29, 2024 /PRNewswire/ — At MWC Barcelona 2024, Huawei announced the launch of Net Master, the first major network model in the communications industry for markets outside China, in the open keynote Huawei’s enterprise business plan. Designed to meet the growing needs of O
According to Herit Wang, vice president of NCE Data Communication Domain, the key to successful development of MSP services lies in providing exceptional network and application experiences for tenants. To address this challenge, Huawei’s data communication product line launched Net Master, an innovative large network model.
Net Master is trained using Huawei’s Pangu models and has an impressive arsenal of over 50 billion corpus levels and the networking expertise of over 10,000 experts. Its advanced semantic understanding capabilities enable it to support insight Q&A, interactive service analysis, and informed decision making, significantly improving MSPs’ network operation and maintenance efficiency.
Take AuteWiFi, an MSP partner in China, for example. Its live network covers 20 universities, serves 600,000 students and handles more than 3,000 incidents each week. By leveraging Net Master’s intelligent question-and-answer capabilities, AuteWiFi has improved its network issue auto-closing rate from 30% to 80%. Additionally, Net Master’s proactive detection of complex faults in the active network has reduced the average fault handling time from 2 hours to just 1 minute, improving operation and maintenance efficiency by 100 times. Despite maintaining the same level of operation and maintenance manpower, AuteWiFi has seen a more than 10-fold increase in management user scale.
Looking ahead, Net Master will continue to enhance its capabilities, enabling MSP partners like AuteWiFi to achieve rapid business growth and providing a solid foundation for intelligent enterprise transformation.
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